Lightweight Service Management for Research Infrastructures: FitSM Approach

Speaker: Sy Holsinger (EGI Foundation)

Summary: To meet customer needs and provide valuable services, it is important to maintain a high quality of service, which requires a well-structured approach to how the service is managed. This one hour webinar will provide a clear-cut view of how service management, and the lightweight approach provided by the FitSM standard, is suitable for distributed, federated and research services.

Register here